The Role of Datek's Account Managers

Datek offers dedicated account management to ensure that we deliver the best support for the IT hardware and equipment we provide. 

Our devoted and experienced account managers have a limited number of businesses to manage to ensure each account receives the best customer service and 24/7 support whenever they require. Your account manager will be specifically assigned to you, therefore form an integral part of your business!

The Role of an Account Manager:

  •       Ongoing 24/7 support – IT helpdesk is on hand when out of hours
  •       Point of contact
  •       Provide competitive quotations
  •       Respond and manage IT requests promptly

Our account managers form the basis of our IT support package that you receive at Datek Solutions. With access to round the clock 24/7 support, we can increase productivity and efficiency within your workplace!