24/7 IT Monitoring
We provide 24/7 monitoring for your client networks, and every day a technician will connect to your network to check your systems and security.
This ensures the following:
- No immediate threats to any of your hardware or services
- Fewer disruptions to staff operations due to hardware of software failure
- More stable and predictable financial investment forecasting
- Aware of upcoming complications and provide solutions ahead
Our technicians proactively ensure that that you know of any issues and what we are doing to resolve them. This is all part of our service to manage your IT on your behalf and remove as many unknown risk factors as we can.
In addition to this, every quarter we will thoroughly test your systems and their performance – a process which you are fully involved in so that you know exactly what we find and if there’s anything that needs to be done.
Datek Solutions redefine IT support and provide you with peace of mind - looking after your IT systems and infrastructure 24/7. You can be sure that if a problem arises at any point we will be notified and ready to fix it right away.