IT Support Services
Our IT support packages give our clients peace of mind. For a simple fixed fee, Datek will manage and support your IT as if we were your in-house team.
We’re confident that the level of service you get from us is second-to-none, which is why there are no lengthy contracts to sign. No minimum terms, no buy-in clauses. Just great service, at great prices.
You tell us what you need, we tell you how much it will cost per month and that’s it. You don’t even have to worry about moving from your current IT support services as we will handle that for you - and it won’t cost you extra.
We plan and forecast every aspect of our IT support services and we’ll manage it so that you don’t have to. This approach enables you to work like clockwork and for us to become an integral part of your business.
If you already have an in-house team of IT specialists, we pride ourselves on our ability to complement them to create a seamless system of support.
We Review Your IT Support Services Regularly
As your business changes, so will your IT equipment and infrastructure requirements. At Datek, we will regularly monitor and review your IT infrastructure and equipment to ensure that your current IT equipment is inline with your needs. We provide 24/7 IT monitoring and every day a technician will connect to your network to check your systems and security.
It is vital to ensure that your business has someone to call should you face problems with your IT, therefore you can minimise disruption to your workplace - increasing productivity and efficiency. Datek provides a 24/7 helpdesk to ensure that you have access to round the clock support services to resolve your problem.